Your voice matters

TACT has three grievance redressal committees to hear the day-to-day concerns of students, staff and parents, and to resolve them in time, fairly and in confidence.

Our commitment

A safe, fair and confidential process

  • 01A fair, impartial and unbiased mechanism for redressal of grievances.
  • 02Stakeholders can raise issues freely and frankly, without fear of victimisation.
  • 03Grievances are resolved promptly, impartially and with utmost confidentiality.
  • 04A responsive, accountable and harmonious academic and work environment.
  • 05Mutual respect for the rights and dignity of every member of the institute.
Committees

Who will hear you

G-GRC

General Grievance Redressal Committee

Grievances and issues of the community not falling under the Women or SC/ST segments: harassment, salary, working culture, welfare, safety and academic matters.

Convener: Mr B R Nanda
W-GRC / ICC

Women Grievance Redressal Committee

Grievances and issues of women students and staff only, including sexual harassment, handled by the Internal Complaints Committee.

Convener: Dr. Nargis Begum, Associate Professor +91 94373 00099
How it works

From complaint to resolution

  1. 01

    Lodge it

    In person, in writing, by telephone, or online using the form below. Every complaint must carry your identification (ID number).

  2. 02

    It is registered

    The grievance cell enters it in the grievance register with a reference, along with any documents you attach.

  3. 03

    The committee acts

    The committee meets at least once a month (the Women’s committee at least twice if needed) and reviews each case.

  4. 04

    You are informed

    The outcome is conveyed to you in writing. If you are not satisfied you can appeal, for SC/ST cases to the university Ombudsman.

Prefer paper?

Written complaints can be dropped in the complaint box at the office. For the Women’s committee, boxes are on the ground floor of the 2nd block (students) and on the first floor in front of the ETC department (staff).

SC/ST time frame

Registered within 24 hours, heard within 2 working days, decision communicated within 6 working days. An appeal can be made within 6 working days of the decision.

Lodge a grievance

Tell us what happened

Choose the committee that fits your concern and fill in the form. You will receive a reference number as soon as it is submitted.

  • Shared only with the members of the committee.
  • No victimisation for raising a genuine grievance.
  • Ragging complaints are handled under the Govt. of India anti-ragging guidelines.

SC & ST Grievance Redressal Committee (S-GRC). For grievances of SC and ST students and staff. Every complaint is registered with a unique reference number and decided within the committee’s time frame, with a right of appeal to the university Ombudsman.

Confidential. * Required fields